Hochspeyerer street 22
Tel.: +49 6303 9998999
Fax: +49 6303 913410
Register court: Kaiserslautern Local Court
Register number: HRB 30946
Guido Hartmann, Jürgen Wenzel
(address as above)
The European Commission provides a platform for online dispute resolution (OS).
This platform can be found at the following link: https://ec.europa.eu/consumers/odr/.
Consumers can use this platform to resolve their disputes arising from online contracts.
We are not willing nor obligated to alternative dispute resolution within the meaning of § 36 VSBG and ask you to call the following office for dispute resolution:
Verbraucherschlichtungsstelle Telekommunikation der Bundesnetzagentur
Postfach 80 01
Tel.: +49 30 22480590
Fax: +49 30 22480518
Use of an alternative dispute resolution service is not a mandatory prerequisite for recourse to competent ordinary courts.
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